SHOPPING INFORMATION

DO YOU OFFER PLUS SIZES?

All of our styles are stocked in a full and inclusive size range.
TBoK Apparel sizes 14 to 24 are equivalent to the industry standard plus sizes 14W to 24W.

WHAT IF MY ITEM IS FAULTY?

If your item is faulty upon receipt, please contact Customer Service directly at [email protected]

HOW LONG WILL DELIVERY TAKE?

We offer shipping within the U.S.
We have the following shipping options available in the US:

Standard (Estimated 7-14 days)
Ground (Estimated 3-7 days, no PO Boxes)
2 Day (Estimated 2-3 days, no PO Boxes)

LOST OR STOLEN PACKAGE

If you believe that your package was lost or stolen, please contact Customer Service within 5 days of tracking stating it has been delivered. You can contact Customer Service directly by clicking here. (create link to email [email protected])

CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

ORDER INFORMATION

ORDER TRACKING

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
*Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.

PROCESSING TIME

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped within 1-3 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-3 business days.

*Certain products may have longer processing times. These will be noted on the product and cart pages.

TAXES

To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate taxes will be added to the order total. The tax amount displayed during checkout is an estimate of the tax applicable to your order. This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors.

UPDATING ORDERS

Orders cannot be cancelled, changed, or updated once they are placed as they immediately start processing.

If you’d like to add another item to your order, please place a new order for the item.

PAYMENT OPTIONS

We accept PayPal, PayPal Credit, Visa, MasterCard, American Express, and Discover cards.